Return Policy
APS Engineers is committed to delivering high-quality professional engineering and consultancy services. As our services are project-based and often customized, this Return Policy outlines conditions under which project deliverables or service adjustments may be requested, ensuring client satisfaction and professional accountability.
Scope of Return Policy
This policy applies to services and deliverables provided by APS Engineers, including surveys, structural designs, reports, project management consultations, and related engineering services. Physical or digital deliverables may be subject to revisions if they do not meet agreed-upon project specifications or contractual obligations.
Requesting Revisions
Clients may request revisions if deliverables do not align with project specifications, contain errors, or fail to meet contractual requirements. APS Engineers encourages open communication and collaboration to identify discrepancies. All requests for revisions must be submitted in writing within the agreed project timeline.
Revision Process
Upon receiving a revision request, APS Engineers’ team will review the deliverables and provide corrective measures. Minor corrections may be implemented immediately, while major revisions requiring significant additional work will be discussed with the client, including potential adjustments to the project timeline or fees.
Limits to Returns or Revisions
As APS Engineers provides professional consultancy and custom-engineered solutions, full refunds for services are not typically applicable. Revisions are intended to ensure deliverables meet agreed-upon standards, not to accommodate substantial changes beyond the original project scope unless mutually agreed.
Client Responsibilities
Clients must provide complete, accurate, and timely information to facilitate successful project completion. Failure to provide necessary data or approval may affect the project outcome. APS Engineers is not responsible for delays or errors resulting from incomplete or inaccurate client-provided information.
Satisfaction Commitment
APS Engineers is committed to client satisfaction and will work diligently to ensure all deliverables meet professional and contractual standards. Our experienced team prioritizes quality, accuracy, and clear communication throughout the project lifecycle, aiming to resolve any issues promptly and professionally.
Exceptions
This Return Policy does not apply to services that have been fully delivered, approved, or used by the client beyond the agreed review period. Changes requested after final acceptance may be considered additional work and billed accordingly.
Contact for Revisions or Concerns
Clients seeking adjustments, revisions, or clarifications are encouraged to contact APS Engineers via email, phone, or the website. Our team will provide guidance, review requests, and ensure project deliverables are aligned with expectations.
📧 apsengineersind@gmail.com
📞 +91 8847641977, 9315923131
🌐 www.apsengineers.org
📍 Plot No. 694,JLPL Industrial Area, Sector 82, Mohali
